When you visit this Website, we collect relevant information about your device, your interaction with the Website, and necessary information required to process your purchase orders. If you contact us for customer support, we will collect additional relevant information as needed for the service. In this Privacy Policy, any information that can uniquely identify a natural person (including the information below) is referred to as "Personal Information". For detailed descriptions of the types of Personal Information we collect and the purposes of collection, please see the list below.

Examples of Personal Information collected: web browser version, IP address, time zone settings, cookie information, website pages and products you browse, search keywords, and behavioral data regarding your interaction with this Website.

Source of collection: Automatically collected when you access this Website through cookies, log files, web beacons, tags, or pixel technologies. Disclosure for business purposes: Shared with our service providers Shopify, TikTok, Google, and Facebook to enable contracted functions such as website operation, data analysis, and targeted marketing.

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal account details), email address, and phone number.

Purpose of collection: To provide products or services to you in performance of our purchase contract; to process your payment and settlement information, arrange product delivery, issue invoices and/or send order confirmations; to communicate with you regarding your order; to screen orders for risks and prevent fraudulent activities; and to send you information and advertisements related to our products or services in accordance with your authorized preferences.

Source of collection: Voluntarily provided by you when placing orders and using our services.

Disclosure for business purposes: Shared with our service providers Shopify, TikTok, Google, and Facebook to fulfill order performance, customer service, and compliance risk control.

Customer Support Information

Purpose of collection: To provide you with efficient and accurate customer support services and resolve issues you encounter while using this Website.

Source of collection: Voluntarily provided by you when seeking customer support.

Disclosure for business purposes: Shared with service providers Shopify, TikTok, Google, and Facebook solely to assist with customer support-related matters.

This Website provides services to individuals aged 14 and over and is not intended for minors. We do not knowingly collect or store Personal Information from minors. If you are a parent or guardian of a minor and become aware that a minor has provided us with Personal Information without authorization, please contact us using the details at the end of this policy. We will promptly delete such information upon verification.

As described above, we may use your Personal Information to send you targeted advertisements or marketing messages we believe may be of interest to you, in compliance with applicable laws and your authorized preferences. For example: We use Google Analytics to analyze customer usage behavior and optimize the user experience of the Website. You may learn how Google uses Personal Information via the following link: https://policies.google.com/privacy?hl=en. You may also opt out of Google Analytics via: https://tools.google.com/dlpage/gaoptout.

We share your Website usage information, purchase history, and ad interaction data with our advertising partners. Some information is shared directly by us with advertising partners, while other information is collected and shared through cookies or similar technologies (which may require your explicit consent depending on the legal requirements of your region).

You may learn how targeted advertising works by visiting the educational page of the Network Advertising Initiative (NAI): http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You may opt out of targeted advertising through the following means: [Include opt-out links for services used. Common links include: Facebook - https://www.facebook.com/settings/?tab=ads Google - https://www.google.com/settings/ads/anonymous Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads] In addition, you may opt out of some targeted advertising services via the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

We use your Personal Information to provide core services, including displaying products for sale, processing payments, arranging delivery, and fulfilling orders. With your explicit consent or based on our legitimate business interests, we will send you marketing messages regarding new products, services, and promotions, and you may unsubscribe at any time by contacting us using the details at the end of this policy.

Lawful Bases

In accordance with the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your Personal Information on the following lawful bases:

1. Necessary for the performance of our purchase contract with you;

2. Necessary for compliance with our legal obligations;

3. With your explicit consent;

4. Necessary to protect your vital interests or those of another natural person;

5. Based on our legitimate business interests, including preventing transaction fraud, ensuring website security, improving products and services, and conducting compliance audits, provided such processing does not override your fundamental rights and freedoms.

Note: We do not rely on "performance of a task carried out in the public interest" as a lawful basis for processing your Personal Information.

Retention Period

After you place an order through this Website, we will retain your Personal Information for at least 5 years following order completion to meet financial audit, tax filing, dispute resolution, and legal compliance requirements. Upon expiration of the retention period, we will anonymize or securely delete your Personal Information. If you submit a legally valid erasure request, we will verify and respond within the statutory period. For details, please see the "Your Rights" section below.

Automated Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where such decision-making produces legal effects concerning you or similarly significantly affects you.

Except for limited automated risk controls for fraud prevention and transaction security, we do not carry out fully automated decision-making that produces legal effects or significantly affects you.

Our service provider Shopify implements limited automated anti-fraud decision-making, which is used solely for transaction risk screening and does not produce legal effects or significant impacts on you.

Risk control measures involving automated decision-making include:

1. Temporary risk restrictions on IP addresses associated with repeated failed transactions, which remain in place for several hours;

2. Temporary risk restrictions on payment cards associated with the above restricted IP addresses, which remain in place for several days.

The above risk control measures are used solely to prevent transaction fraud and ensure transaction security. Restrictions are automatically lifted upon expiration of the control period.

GDPR Rights

If you are a resident of the European Economic Area, under the General Data Protection Regulation (GDPR), you have the right to access the Personal Information we hold about you, to request the portability of your Personal Information to another service provider, to request that we correct or complete inaccurate Personal Information, and to request erasure of your Personal Information under statutory circumstances. To exercise these rights, please submit a written request to us using the contact details at the end of this policy.

Your Personal Information is initially processed in Ireland and may subsequently be transferred to countries outside Europe for storage and further processing, including Canada and the United States. For GDPR compliance details regarding cross-border data transfers, please refer to Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA Rights

If you are a resident of California, USA, under the California Consumer Privacy Act (CCPA), you have the right to know, data portability, correction, and deletion. This means you may request that we disclose the Personal Information we collect about you, receive your Personal Information in a machine-readable format for transfer to you or a designated third party, request correction of inaccurate Personal Information, and request deletion of your Personal Information. To exercise these rights, please contact us using the details at the end of this policy.

You may designate an authorized agent to exercise these CCPA rights on your behalf. Authorized agents must provide valid proof of authorization when submitting requests; specific requirements may be obtained by contacting us using the details at the end of this policy.

A cookie is a small text file that is downloaded and stored on your computer or mobile device when you visit this Website. We use various types of cookies, including necessary, functional, performance, advertising, and social media/content cookies. Cookies help the Website remember your actions and personalized preferences (such as login status and region selection), improving your browsing experience by eliminating the need to re-enter information on each visit or when navigating between pages. Cookies also collect usage data (such as first-time visits, visit frequency) to help us analyze and optimize our services.

We use the following cookies to optimize your experience on this Website and enable core functionality and services.

Name Function

_ab Used for authentication and access control for website administrators.

_secure_session_id Used for user session management to ensure continuous navigation on the storefront.

cart Used to store product information in your shopping cart and maintain cart functionality.

cart_sig Used for security verification of shopping cart data to prevent tampering.

cart_ts Used to record the update time of shopping cart data to ensure synchronization accuracy.

checkout_token Used for authentication during checkout to secure payment processing.

secret Used to encrypt sensitive data during the checkout process to prevent information leakage.

secure_customer_sig Used for customer account login authentication to ensure account security.

storefront_digest Used to verify customer login status and maintain front-end sessions.

_shopify_u Used to assist with updating customer account information to ensure data accuracy.

Name Function

_tracking_consent Used to record user preferences regarding website data tracking to protect user choices.

_landing_page Used to track the initial landing page to analyze traffic sources.

_orig_referrer Used to track referral sources to evaluate channel performance.

_s Used to collect basic Shopify usage data for operational analysis.

_shopify_fs Used to collect page load and performance data to optimize website speed.

_shopify_s Used to analyze user browsing behavior to improve product display and layout.

_shopify_sa_p Used to collect conversion data for marketing and referral channels to evaluate campaign effectiveness.

_shopify_sa_t Used to record user behavior from marketing and referral sources to optimize targeting strategies.

_shopify_y Used to collect long-term usage data for trend analysis and service improvement.

_y Used to support Shopify’s user behavior analysis and platform optimization.

Cookie retention periods fall into two categories: session cookies expire immediately when you close your browser; persistent cookies remain until their expiration date or your manual deletion. Most cookies we use are persistent, with expiration periods ranging from 30 minutes to 2 years from the date of download, depending on the specific cookie configuration.

You may control and manage cookies through your browser settings, including blocking cookies or deleting stored cookies. Please note that removing or blocking cookies may disable certain features of this Website (such as shopping cart, login, and checkout), negatively affecting your browsing and shopping experience.

Most browsers accept cookies by default, but you may modify cookie settings via your browser’s "Tools" or "Preferences" menu. For detailed instructions on managing cookies, consult your browser’s official help documentation or visit www.allaboutcookies.org.

Additionally, blocking cookies may not fully restrict information sharing with advertising partners. To opt out of targeted advertising services from our partners, please follow the instructions in the "Targeted Advertising" section above.

As there is no consistent industry standard for responding to "Do Not Track" signals from browsers, we do not modify our data collection and usage practices when we detect such a signal from your browser. Processing will continue in accordance with this Privacy Policy.

We may revise this Privacy Policy from time to time due to updates in laws and regulations, adjustments to business operations, or optimization of service features. Following any changes, we will notify you via reasonable means such as website announcements or pop-up notices. The revised policy will take effect on the date of posting. If you do not agree to the revised policy, you may stop using this Website, and we will process your Personal Information in accordance with the version in effect prior to the revision.

If you have any questions about this Privacy Policy, wish to exercise your rights related to Personal Information, or wish to file a complaint regarding our processing of Personal Information, please contact us at:

Email: system@knokoo.com

Mailing Address: Room 1508, Taojing Business Building, Minbao Road, Longhua District, Shenzhen City, Guangdong Province, 518131, P.R. China

We will verify and respond to your request or complaint within statutory or reasonable timeframes after receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your place of residence or where our operating entity is located.